Thinkers w Advisors w Planners

community centres review

Tweed Shire Council engaged TAP Consulting to conduct research and review the operational models and governance of four key Council community centres which include Banora Point Community Centre (BPCC), Tweed Heads South Community Centre and Hall (HACC Centre & Hall), Murwillumbah Community Centre (MCC) and Pottsville Beach Neighbourhood Centre (PBNC). The impetus behind the study is due to the concern that the centres are experiencing impacts on service delivery as a result of changes to State and Federal government funding. As stated in the project brief, there are significant policy changes happening at the federal and state government levels, including the National Disability Insurance Scheme, the review of HACC Services and the not-for-profit industry reforms. This project presents a timely opportunity for Council to prepare for these changes and to be on the ‘front foot’ when these changes occur.

The objectives of this study are to:

-  Develop a background profile of the purpose of the community centres and the needs that are currently met through the facility and through programs operated from the centres.

-  Provide a review of the strengths and weaknesses of each of the models of management for the community centres including a review of leases, licencing, hiring, reports to Council, and service agreements

-  Provide an assessment of the business operations of each of the centres including the functional purpose of the spaces within the centre, revenue, asset condition and lifecycle, maintenance costs

-  Identify options for the future sustainable management of the community centres.


February 2016


Social Planning


Tweed Shire Council

© 2019 TAP Consulting

Thinkers w Advisors w Planners




Thinkers w Advisors w Planners